BigScreenLive Support

BigScreenLive provides context-sensitive help for seniors on each page to provide immediate answers to typical questions and suggest other things you might try. As a result, even first time senior users are able to use BigScreenLive successfully and don’t have many requests for Support.

For general questions or more information about BigScreenLive, please click here or email your questions to Info@bigscreenlive.com.

For technical support, questions about an account, billing questions, or other support needs, please click here or email your questions to CustomerCare@bigscreenlive.com. Be sure to include your username, email address and phone number.

To provide feedback or suggestions on how we can improve BigScreenLive, click here or email your thoughts to Suggestions@bigscreenlive.com. Feel free to include your username, email address or phone number so we can contact you for more information or followup questions.